Before joining z99, find out how we collect your personal information, what we use it for, and how securely we keep it. Protecting your privacy is our responsibility.
This privacy policy applies to all users of the z99.plus website and related applications. By using z99, you are considered to have accepted this policy.
Z99 (z99.plus) takes user privacy seriously. This privacy policy explains what information we collect, how we use it, and the steps we take to keep your data safe.
This policy applies to the z99.plus website, mobile applications, and all our digital services. We adhere to international data protection standards and comply with applicable laws in Bangladesh.
By creating an account on z99 or using our services, you are considered to have read and accepted this privacy policy. If you have any objections, please contact our support team.
This privacy policy may be updated at any time. For significant changes, we will notify you by email or platform notification.
Various types of information are collected when you create an account and use our services on z99. See the full list below:
| Type of data | Example | Purpose of Collection |
|---|---|---|
| Identity information | Full name, date of birth, national ID number | KYC Verification & Age Confirmation |
| Contact Information | Email, mobile number, address | Account Communication & Verification |
| Financial Information | BKash/Nagad number, bank details | Deposit & Withdrawal Processing |
| Usage data | Game history, bet records, login times | Service improvement & security |
| Device information | IP address, browser, device model | Fraud Prevention & Security |
Some information is collected automatically — such as which pages you visited, how long you stayed, and which games you played most. This data is used to improve our services.
Your information is used only for specific, legitimate purposes. z99 never uses your data for unnecessary activities.
Z99 never sells your information to advertisers or third parties. Data use is strictly limited to serving your interests as a user.
Z99 uses cookies and similar technologies on its website to help improve your browsing experience.
You can manage or delete cookies at any time through your browser settings. Please note that disabling certain cookies may affect the functionality of some services.
Z99 does not use any third-party advertising cookies. Your browsing data is never shared with advertisers.
Z99 uses industry-leading technology to protect your data. Our security infrastructure is continuously updated and monitored.
Please keep in mind — no online system is 100% secure. Make sure your account password is strong and never share it with anyone.
Z99 does not retain data longer than needed. Retention periods depend on the type of data and applicable legal requirements.
Once the designated retention period ends, data is securely deleted or anonymized so that individuals can no longer be identified.
As a z99 member, you have several important rights regarding your personal data. We are always ready to help you exercise them.
You have the right to request details of what information we hold about you.
You may request corrections to any inaccurate or outdated information.
Where there is no legal obligation to retain it, you can request that your data be deleted.
You may object to the use of your data for specific purposes.
You can request an export of your data in a standard format.
You can opt out of promotional emails or notifications at any time.
To exercise any of these rights, contact our support team. We aim to respond within 30 business days of receiving your request.
Z99 is strictly for users aged 18 and above. We do not knowingly collect any information from minors.
If you suspect a minor is using our services, please notify us immediately at [email protected]. We will take prompt action.
For any questions, concerns, or complaints regarding our Privacy Policy, please reach out to us. Our dedicated privacy team is always ready to resolve your issues promptly.
Once a complaint is submitted, we will provide a reference number. Every complaint is taken seriously and a written response is issued within 30 business days.
If you are not satisfied with our response, you have the legal right to file a complaint with the relevant regulatory authority in Bangladesh.
Z99 backs its commitment to data protection not just with words, but with technology and policy.
Every data transfer is protected with 256-bit SSL encryption. No third party can view or alter your information.
Your identity documents and personal records are verified in a secure environment. KYC information is accessible only to authorized staff.
All data is stored on certified cloud servers with AES-256 encryption. Regular backups and security audits are conducted.
Z99 never sells your personal information to advertisers or third parties. Your data belongs to you.
Enabling 2FA adds an extra layer of security to your account. Even if your password is compromised, your account stays protected.
Our Bengali support team is available at all times for any privacy-related questions. Reach us easily via live chat.
Here are answers to the most frequently asked questions.
Now that you've read the z99 privacy policy, open an account and join Bangladesh's most secure gaming platform.